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Crealo AI Cookie Policy

This cookie policy was last updated on 11/27/2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://crealo.ai (hereinafter: "the website") uses cookies and other related technologies (for convenience, all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the following document we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small file that is sent along with the pages of this website and stored by your browser on the hard drive of your computer or other device. The stored information may be returned to our servers or to the appropriate third-party servers during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. For this purpose, various data about you are stored through these web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website function properly and that your user preferences continue to be remembered. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when you visit our website and, for example, items remain in your shopping cart until you have paid. We can place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we obtain information about the use of our website. We ask your permission to place statistics cookies.

5.3 Marketing/tracking cookies

Marketing/tracking cookies are cookies, or any other form of local storage, used to create user profiles for displaying advertising or for tracking the user on this website or on several websites for similar marketing purposes.

5.4 Social networks

On our website we have included content from Instagram, X (Formerly Twitter), Facebook, TikTok, WhatsApp and LinkedIn to promote web pages (e.g.: "Like", "Pin") or share (e.g.: "tweet") on social networks such as Instagram, X (Formerly Twitter), Facebook, TikTok, WhatsApp and LinkedIn. This content is embedded with code derived from Instagram, X (Formerly Twitter), Facebook, TikTok, WhatsApp and LinkedIn and stores cookies. This content may process certain information for personalized ads.

Please read the privacy policy of these social networks (which may change frequently) to learn what they do with your (personal) data that they process using these cookies. The data they receive is anonymized as much as possible. Instagram, X (Formerly Twitter), Facebook, TikTok, WhatsApp and LinkedIn are located in the United States.

6. Cookies used

Service Type
Google reCAPTCHAFunctional, Marketing
Google AnalyticsStatistics
YouTubeMarketing
FacebookMarketing, Functional
Twitter / XFunctional, Marketing
MatomoStatistics (anonymous)
Microsoft ClarityStatistics, Marketing
TikTokMarketing
MixpanelStatistics

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click "Save preferences", you agree that we use the categories of cookies and plugins you have selected in the pop-up, as described in this cookie policy. You can disable the use of cookies through your browser, but please note that our website may no longer function properly.

8. Enabling/disabling and deleting cookies

You can use your Internet browser to delete cookies automatically or manually. You can also specify that certain cookies may not be placed. Another option is to change your Internet browser settings so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the "Help" section of your browser.

Please note that our website may not function properly if all cookies are disabled. If you delete cookies from your browser, they will be placed again after your consent when you revisit our websites.

9. Your rights regarding personal data

You have the following rights regarding your personal data:

  • You have the right to know why your personal data is needed, what will happen to it and how long it will be retained.
  • Right of access: you have the right to access your personal data that we hold.
  • Right of rectification: you have the right to complete, rectify, delete or block your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke such consent and to have your personal data deleted.
  • Right to data portability: you have the right to request all your personal data from the data controller and to transfer it in its entirety to another data controller.
  • Right of objection: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please see the contact details at the bottom of this cookie policy. If you have a complaint about how we manage your data, we would like you to let us know, but you also have the right to submit a complaint to the supervisory authority (the data protection authority).

10. Contact Details

For questions and/or comments about our cookie policy and this statement, please contact us using the following contact details:

Andrea Marín
Calle Alcalá, 293, 2
Madrid 28027
España
Web: https://crealo.ai
Email address: hello@crealo.ai